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General planning enquiries

Contact our customer contact centre on 136 186 or email customer.service@delwp.vic.gov.au.

If you are deaf, have a hearing impairment or speech impairment, contact the National Relay Service on 133 677.

For help with translating and interpreting contact the Translating and Interpreting Service on 131 450.

Planning permit applications

Enquiries about permit applications should usually be made to the local council – find your local council.

Enquiries about permit applications where the Minister for Planning is the responsible authority, call 1800 789 386 or email development.approvals@delwp.vic.gov.au.

Metropolitan and regional planning offices

Log in to submit a planning enquiry

Metropolitan planning offices

stateplanning.services@delwp.vic.gov.au
8 Nicholson St East Melbourne 3002
PO Box 500 East Melbourne VIC 8002

Responsible for:

  • Banyule
  • Bayside
  • Boroondoora
  • Brimbank
  • Cardinia
  • Casey
  • Darebin
  • Frankston
  • Glen Eira
  • Greater Dandenong
  • Hobsons Bay
  • Hume
  • Kingston
  • Knox
  • Manningham
  • Maribyrnong
  • Maroondah
  • Melbourne
  • Melton
  • Merri-bek
  • Monash
  • Moonee Valley
  • Mornington Peninsula
  • Nillumbik
  • Port of Melbourne
  • Port Phillip
  • Stonnington
  • Whitehorse
  • Whittlesea
  • Wyndham
  • Yarra
  • Yarra Ranges

1800 789 386 – option 2
development.approvals@delwp.vic.gov.au
8 Nicholson St East Melbourne 3002
PO Box 500 East Melbourne VIC 8002

Responsible for planning applications in:

Regional planning offices

03 5226 4667
Level 4, 30-38 Lt Malop Street Geelong 3220
PO Box 103 Geelong VIC 3220

Responsible for:

  • Colac-Otway
  • Corangamite
  • Greater Geelong
  • Glenelg
  • Moyne
  • Queenscliffe
  • Southern Grampians
  • Surf Coast
  • Warrnambool

03 5172 2111
gipps.plan@delwp.vic.gov.au
71 Hotham Street, Traralgon 3844

Responsible for:

  • Bass Coast
  • Baw Baw
  • East Gippsland
  • French Island and Sandstone Island
  • Latrobe
  • South Gippsland
  • Wellington

03 5336 6856
Level 3, 402-406 Mair St Ballarat 3350

Responsible for:

  • Ararat
  • Ballarat
  • Golden Plains
  • Hepburn
  • Hindmarsh
  • Horsham
  • Moorabool
  • Northern Grampians
  • Pyrenees
  • West Wimmera
  • Yarriambiack

03 5723 8627
89 Sydney Rd Benalla 3672

Responsible for:

  • Alpine
  • Benalla
  • Greater Shepparton
  • Indigo
  • Mansfield
  • Mitchell
  • Moira
  • Murrindindi
  • Strathbogie
  • Towong
  • Wangaratta
  • Wodonga

03 5430 4444
Cnr Midland Hwy and Taylor St Epsom 3551
PO Box 3100 Bendigo DC VIC 3554

Responsible for:

  • Buloke
  • Campaspe
  • Central Goldfields
  • Gannawarra
  • Greater Bendigo
  • Loddon
  • Macedon Ranges
  • Mildura
  • Mount Alexander
  • Swan Hill

ppr.planning@delwp.vic.gov.au
123 Brown St Heidelberg 3054
PO Box 137 Heidelberg VIC 3084

Responsible for:

  • Banyule
  • Bayside
  • Boroondoora
  • Brimbank
  • Cardinia
  • Casey
  • Darebin
  • Frankston
  • French Island
  • Glen Eira
  • Greater Dandenong
  • Hobsons Bay
  • Hume
  • Kingston
  • Knox
  • Manningham
  • Maribyrnong
  • Maroondah
  • Melbourne
  • Melton
  • Merri-bek
  • Monash
  • Moonee Valley
  • Mornington Peninsula
  • Nillumbik
  • Port of Melbourne
  • Port Phillip
  • Stonnington
  • Whitehorse
  • Whittlesea
  • Wyndham
  • Yarra
  • Yarra Ranges

Environmental assessment

More information about Environmental assessment in Victoria.

03 8392 5503 
environment.assessment@delwp.vic.gov.au
PO Box 500 East Melbourne VIC 8002

Planning online tools and website enquiries

To report a problem with this website or our planning online tools, contact us on 1800 789 386 or email planning.support@delwp.vic.gov.au.

Page last updated: 09/06/23